Shipping policy
Shipping Policy
Thank you for shopping with AftenSkyy Designs LLC! Every order is carefully prepared with quality and care, and we truly appreciate your support of our small business.
Processing Time
All orders are processed within 3–7 business days (Monday–Friday, excluding weekends and federal holidays).
Many of our products are handmade or made to order, allowing us the time to carefully create, inspect, package, and prepare your order for shipment. During holidays, product launches, or high-volume sales, processing times may be extended. If this occurs, we will communicate any significant delays as soon as possible.
Shipping Rates & Delivery
Shipping costs are calculated automatically at checkout based on your shipping address, package weight, and selected shipping method.
Once your order has been shipped, estimated delivery is 1–8 business days within the United States. Delivery times are estimates provided by the shipping carrier and are not guaranteed.
Order Tracking
When your order ships, you will receive a confirmation email containing your tracking number.
Please allow up to 48 hours for tracking information to become active and update within the carrier's system.
Shipping Delays
While we work hard to ship every order on time, delays can occasionally occur due to circumstances beyond our control, including:
- Severe weather
- Carrier delays
- High shipping volumes
- Holidays
- Natural disasters or other unforeseen events
We appreciate your patience and understanding if unexpected delays occur.
Incorrect Shipping Address
Please carefully review your shipping information before completing your purchase.
AftenSkyy Designs LLC is not responsible for orders shipped to an incorrect address provided by the customer. If you notice an error, please contact us immediately. We can only update your shipping address if your order has not yet been processed or shipped.
Lost, Stolen, or Damaged Packages
Once your order has been accepted by the shipping carrier, responsibility for delivery transfers to the carrier.
AftenSkyy Designs LLC is not responsible for packages that are:
- Lost in transit
- Stolen after being marked as delivered
- Delayed by the shipping carrier
- Damaged during transit
If your package is lost or arrives damaged, please contact the shipping carrier directly to begin a claim. If you need assistance locating your shipment or providing shipment details, we're happy to help.
Returns & Shipping Charges
Shipping charges are non-refundable unless the error was made by AftenSkyy Designs LLC.
Please review our Return & Refund Policy for complete details regarding returns, exchanges, and eligibility.
Contact Us
If you have any questions about your order or our shipping policy, we're happy to help.
AftenSkyy Designs LLC
Customer Service: customerservice@aftenskyydesignsllc.com
Thank you for supporting our small business. We appreciate every order and look forward to creating something special just for you!